Product Care | Terms & Conditions

Product Care

Beads / Sequins and similar embellishments on garments are completely hand made and stitches may loosen up unless used with care. For long term durability of the garment, please pay special attention to the embellishment work. There might be marginal color shift on the beads and sequins due to high temperature & humidity, this is normal behavior for plating and does not qualify for returns.

Our garments are hand dyed which may cause irregularities in the coloring. This creates a piece of garment unique to you and may not be identical to the image on the website. Please wash the garment separately following the care label instructions.

Terms & Conditions

  • Goods once sold are non-refundable
  • Exchange is possible only for same or higher value
  • Notify for exchange within 48 hours at contact@thepinkseam.com and item you want to exchange it with.
  • After notifying us and getting a confirmation from us, you can courier the package back to us at: The Pink Seam, 605 Phase 5 Udyog Vihar, Gurgaon 122002
  • Once the package is received and check for the tags and no damage, we will initiate your exchange process.
  • Please note that, although every effort is made to photograph the items accurately and describe the products in detail, We cannot guarantee every computer monitor will accurately depict the actual color of the merchandise. Please contact us with any questions about the color or size of any item before purchasing.